Okay it was a particular busy, but 30 minute wait for a coffee is un-acceptable. All would of been forgiven had the staff simply said sorry for your wait. Unfortunately they didn’t, and after 30 minutes the parking attendants where circling the car and I couldn’t wait any longer. I got my £2.05 back for the coffee, but again no sorry.
Its a shame because I won’t be back, I’ll choose Starbucks instead!
Hi Jamie
I am the Operations Manager for Beanscene and was very disappointed to have details of your blog forwarded to me. I would really like the opportunity to apologise to you properly, I have already forwarded your comments to the Haymarket team. Please contact me at info@beanscene.com if you would like to discuss things further.
Best Regards
Ammber Macalister Hall
Ammber
January 3rd, 2008
Thank you for leaving a comment. Its good to see a business monitoring the web.
I started going to Beanscene last January and enjoyed it a lot more than Starbucks and co, but not sure I will be back anytime soon.
Jamie
jamie
January 3rd, 2008